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I acknowledge that I have read the information on the processing of my personal data pursuant to ART. 13 OF THE EUROPEAN PARLIAMENT AND COUNCIL REGULATION (EU) 2016/679 OF 27 APRIL 2016 ("GENERAL REGULATION ON DATA PROTECTION") and purchasing or registering on the site www.cermicavietrese.it
I AGREE
Automatically and right to the processing of my personal data for the purpose of the contract and the supply of the goods purchased, including the transfer of the data provided to third party companies (national couriers) for the shipment, delivery and / or re-delivery of the goods purchased, for the sending of informative and promotional communications (including the "newsletter"), discount vouchers and special offers, by www.ceramicavietrese.it trademark and site owned by Di Palma Claudia in Naples, referring to our. products and services, as well as for carrying out market research also aimed at assessing the degree of user satisfaction (customer satisfaction), via e-mail and postal service.
If, on the other hand, you no longer wish to receive our marketing communications via email, Do you want your data to be deleted or modified, or do you simply want to change your preferences, you can request it by writing to info@ceramicavietrese.it
If you do NOT want your data to be recorded for future offer submissions, mail, newsletters, communications, on www.ceramicavietrese.it you can make purchases WITHOUT registration, in which case the data released will be used for the sole purpose of the execution of the contract of purchase and released to third parties (national express couriers) for the sole purpose of shipping and delivery of the goods.
 
In summary
Why do we keep our privacy policy up to date?
www.ceramicavietrese.it brand and site owned by Di Palma Claudia in Naples respects the standards set by the GDPR updating the information and allowing an easier reading and understanding.
 
What is the GDPR?
The GDPR is a regulation aimed at strengthening and unifying data protection for all subjects within the European Union. And because we believe in the importance of privacy for all our customers we are implementing it. The GDPR requires a greater level of transparency on the methods of collection, storage and use and more generally on the processing of personal data, and imposes more stringent limits for their use.
 
Why do we need your data?
www.ceramicavietrese.it trademark and site owned by RM-Solutions Srl in Naples uses the data collected to improve your experience with us and with your consent offer customized offers, save you time, and make your purchases even more comfortable .
 
TREATMENT OF DATA BY WWW.CERAMICAVIETRESE.IT FOR PURPOSE OF ACCESS AND REGISTRATION TO THE SITE, FULFILLMENT OF THE PURCHASE AND / OR EXECUTION OF PRECONTRACTUAL MEASURES ON REQUEST OF THE INTERESTED PARTY
www.ceramicavietrese.it brand and site owned by Di Palma Claudia in Naples will process your personal data by:
allow registration on the Site and the use of services reserved for registered users, including the possibility of purchasing online through the Site,
allow the conclusion of the purchase contract through the Site and the correct execution of the obligations arising from this contract, such as, by way of example, the delivery and payment, also online, of the products and / or services purchased;
execute requests sent by the user himself.
The legal basis for this treatment is the fulfillment of the contract or, depending on the case, the execution of pre-contractual measures adopted at the request of the interested party (art. 6.1.b) of the Regulation).
For this purpose, www.ceramicavietrese.it the trademark and site owned by Di Palma Claudia in Naples will process user data for the time strictly necessary to carry out the individual processing activities (eg registration data will be processed until closing of the account, taking into account the technical time required for the same, the data necessary for the execution of the purchase contract, will be processed until the delivery of the product or, in case of failed delivery, until the termination of the contract), it being understood that once this deadline has expired, www.ceramicavietrese.it trademark and site owned by Di Palma Claudia in Naples may keep the data for the purposes and for maximum storage periods and / or, in any case, in the cases established by the Regulation and / or by law .
more information by contacting info@ceramicavietrese.it
 
"Transfer of Personal Data to Third Parties":
CeramicaVietrese (brand and site owned by Di Palma Claudia in Naples) undertakes NOT to assign any personal data of customers registered on the site www.ceramicavietrese.it to third parties or private individuals, except for the sole purpose of completing the contract of purchase. Specifically, the data will be transferred only to the Company entrusts in the name and on behalf of CeramicaVietrese (trademark and site owned by RM-Solutions Srl in Naples) of shipping and delivery of the goods purchased and / or returned, with the commitment by part of CeramicaVietrese (trademark and site owned by Di Palma Claudia in Naples) to collaborate with only Primary National Couriers who have a strict procedure for the control, management and possession of personal data, in line with the regulations in force and which they undertake, to them time, not to transfer the data except for the purpose of the execution of the contract and in any case to Persons or Companies their partners with as many a strict procedure for the control, management and possession of personal data, in line with the current regulations.
more information by contacting info@ceramicavietrese.it
 
"Electronic Payment via PayPal or Credit Cards":
All the data related to the "electronic" payment and that is to say by credit card and / or PayPal made for online purchases on our site www.ceramicavietrese.it are managed directly by the PayPal circuit and for this in no way shared or communicated from the same PayPal circuit to CeramicaVietrese if not for the sole communication of the "good purpose" of the payment. All data for these types of "electronic payment" are held and managed directly by the PayPal circuit - privacy policy at the following link https://www.paypal.com/it/webapps/mpp/ua/privacy-full
more information by contacting info@ceramicavietrese.it
 
"Bank Transfer Payment":
The bank details of those users who choose payment solution as "Bank Transfer" will in no way be registered or managed by CeramicaVietrese (trademark and site owned by RM-Solutions Srl in Naples), but simply displayed on account statements or screenshots of the Home Bancking for the sole purpose of verifying the "success" of the payment itself. The data provided at the time of the transfer will be held and managed directly by the bank from which the transaction will take place (information on privacy at their offices and / or their websites) and the ns. "receiving" bank declaring as of now to be ING DIRECT - privacy statement on www.ingdirect.it
more information by contacting info@ceramicavietrese.it
 
"Electronic Payment via PostePay":
All data related to Poste Italiane Spa's "electronic" PostePay circuit payment made for online purchases on our site www.ceramicavietrese.it are managed directly by Poste Italiane's PostePay circuit and for this in no way shared or communicated by the same PostePay circuit at CeramicaVietrese (trademark and site owned by RM-Solutions Srl in Naples) except for the sole communication of the "successful end" of the payment. All Poste Italian Spa data for these types of electronic payment PostePay are held and managed directly by the PostePay circuit - privacy policy at the following link https://www.poste.it/privacy-policy.html
more information by contacting info@ceramicavietrese.it
 
TREATMENT OF THE E-MAIL ADDRESS BY WWW.CERAMICAVIETRESE.IT FOR THE PURPOSE OF SOFT-SPAM
www.ceramicavietrese.it (brand and site owned by Di Palma Claudia in Naples) will process the email details (ie the email address) provided by the user in the context of the purchase of a product and / or a service offered and sold on the Site directly by www.ceramicavietrese.it, to allow www.ceramicavietrese.it the direct sale of similar products or services (and therefore the sending by e-mail to the user of promotional communications having as object such products and / or services) without the need for the express and preventive consent of the interested party, as required by art. 130, fourth paragraph, of the Privacy Code, and on condition that the user does not exercise the right to object in the manner indicated below (c.d. soft-spam).
The legal basis for this treatment is art. 130, fourth paragraph, of the Privacy Code which expressly allows the treatment in question.
The user can object to receiving soft-spam communications by contacting us via email at info@ceramicavietrese.it
 
DATA PROCESSING BY Ceramica Vietrese FOR PROFILING FOR MARKETING PURPOSES
Subject to the user's express consent through its registration / purchase on the site, www.ceramicavietrese.it, the same www.ceramicavietrese.it will process the users' personal data, in an automated manner, to:
monitor and track the behavior of users on the Site, collecting and recording the data relating to navigation (eg: pages visited, categories of products viewed, whether the user has purchased or not purchased, abandoned carts, access device) and the data of purchase (eg: type of product purchased, frequency of purchases, amounts spent, payment methods);
analyze and process such data, together with other information relating to users (such as, by way of example, gender, order status, ZIP code, date of birth, IP address), in order to identify correlations between user behavior and insert same in various "clusters" or groups of types of customers that may have common characteristics;
send, by e-mail or by post, and / or have users see customized offers on the Website, that is, combined with the cluster in which the user has been inserted and, therefore, of his presumed specific interest.
Send purchase confirmations, updates on the status of the order or shipment
The decision based solely on automated processing, including profiling, produces legal effects that concern the interested party (i.e. the limitation of his freedom of choice) and is permitted by the exemption cause referred to in art. 22.2.a) of the GDPR, since it is necessary for the execution of the contract between the data controller and the data subject and / or in any case connected to this contract and its validity and effectiveness.
The user therefore has the right, at any time, to:
get human intervention by;
express one's opinion;
challenge the decision taken by www.ceramicavietrese.it (eg: inclusion in a given cluster).
The legal basis of this treatment is the explicit consent of the interested party (art. 21.1.c) of the Regulation).
The user can revoke the consent given at any time and / or object, at any time, to the processing of his / her data for profiling purposes for marketing purposes by contacting us via email at info@ceramicavietrese.it
For the purpose of profiling for marketing purposes, www.ceramicavietrese.it will process user data until the revocation of the consent and / or the exercise of the right of opposition and, in any case, no later than 12 months from collection.
The provision of data for the purpose of profiling for marketing purposes is optional: there is no user or legal obligation to provide such data for this purpose and / or to consent to the processing of your data for such purposes.
 
DATA PROCESSING BY WWW.CERAMICAVIETRESE.IT FOR ASSISTANCE PURPOSES AND / OR CUSTOMER CARE
www.ceramicavietrese.it will process user data for generic assistance and customer care activities and therefore to respond to requests for information from users or to respond to complaints, reports, complaints and in order to allow the user, if wishes to release a review.
The legal basis of this treatment is the execution of pre-contractual measures adopted at the request of the interested party (art. 6.1.b, last paragraph of the Regulation) or, depending on the case, the legitimate interest of www.ceramicavietrese.it (art 6.1.f) of the Regulations). 
It is a legitimate interest of www.ceramicavietrese.it to respond to requests for information and / or reviews and / or to reports and / or disputes and / or complaints from users of the Site (which, moreover, www.ceramicavietrese.it is required to respond, also in accordance with the rules set out in the Consumer Code.This legitimate interest of www.ceramicavietrese.it also coincides with the legitimate interest of the Site users themselves who make requests and / or reports and / or disputes and / or the complaints in question and that, therefore, in the context of the relationship with www.ceramicavietrese.it, it can be considered that they reasonably expect their personal data to be used by www.ceramicavietrese.it to give feedback.
The legitimate interest of www.ceramicavietrese.it thus identified can therefore be considered prevailing over the fundamental rights and freedoms of the interested party, also because of such reasonable expectations and the relationship between the interested party and www.ceramicavietrese.it as well as in consideration of the nature of the data processed and of the coinciding interest of the parties concerned.
The user has, in any case, the right to object, at any time, for reasons connected to his personal situation, to the processing of personal data concerning him for the purpose in question (ie assistance and customer care).
To exercise this right, the user can contact us by email at info@ceramicavietrese.it
 
COMPLETE INFORMATION ON PERSONAL DATA PROTECTION
The protection of your personal data is important for CeramicaVietrese (trademark and site owned by Di Palma Claudia Via Nabucco, 20 Naples) - which has adopted strong valid principles referred to in its Information on Data Protection available on the website www.ceramicavietrese .it and responding to the new European Regulation on the processing of personal data of individuals n. 679/2016 (GDPR or General Data Protection Regulation) in force since 25 May 2018.
This Data Protection Information provides you with detailed information regarding the protection of your personal data.
Data Controller ("Noi"): CeramicaVietrese brand and site owned by Di Palma Claudia with registered office in Via Nabucco, 20 Naples - Italy
We are responsible, as owners, for the collection and processing of your personal data in relation to our activities. The purpose of this Data Protection Notice is to enable you to know what personal data we collect about you as a buyer, the reasons why we use and share such data, how long we keep it, what your rights are and how can exercise them.
Further information may be provided to you, when necessary, at the time of requesting a specific product or service.
 
1. WHAT ARE YOUR PERSONAL DATA WEAR?
We collect and use your personal data within the limits of what is necessary in the context of our online sales of Vietri ceramics and to reach high quality standards.
We can collect various categories of personal data concerning you, including:
identification data (for example, name, surname, nationality, place and date of birth, IP address)
contact details (for example, postal address and email address, telephone number)
tax information (tax code or VAT number)
data concerning your person, your habits and your preferences:
data concerning the purchase by you of our products and services as well as data relating to completed commercial transactions;
data deriving from your interactions with us: our websites, our applications, our pages on social media, calls, chats, emails, interviews, telephone conversations
We never ask for personal data relating to your racial or ethnic origins, political opinions, religious or philosophical beliefs, union membership, genetic data or data relating to your sexual orientation, unless it is required by law.
Your data that we use can be provided directly by you or obtained from the following sources, in order to verify or enrich our databases:
websites / pages on social media containing information made public by you (for example, your website or your social media page)
databases made publicly accessible to third parties
 
2. WHY AND ON WHAT BASES DO WE USE YOUR PERSONAL DATA?
A) To comply with legal and regulatory obligations
We use your personal data to comply with a series of legal and regulatory obligations, including the following:
banking and financial regulations in which we respect:
we prepare security measures to prevent fraud and abuse
we detect transactions that differ from the normal models
we record, where necessary, telephone calls, chats, emails, etc.
respond to an official request from a duly authorized public or judicial authority (for example, in order to identify the driver and communicate the data to the competent public authorities)
prevention of money laundering and terrorist financing
compliance with legislation on sanctions and embargoes
fight against tax fraud and fulfillment of tax verification and notification obligations
 
B) To execute a contract of which he is a part or take pre-contractual measures at your request before concluding a contract with you
We use your personal data to conclude and execute our contracts, including for:
provide you with information regarding our products and services
plan and manage (i) the delivery or return of the goods following your purchase on our website www.ceramicavietrese.it
manage the resolution of disputes and assist you as well as respond to your requests and complaints (including insurance)
manage billing, reporting and recovery activities
 C) To pursue our legitimate interest
We use your personal data to implement and develop our products and services, to improve our risk management and to defend our rights, including the following:
proof of transactions
fraud prevention
response to official requests from public authorities of third countries (places outside the EEA)
IT systems management, including infrastructure management (for example, shared platforms), and IT security
creation of individual statistical models, based on the analysis of transactions, for example to help define your profile
creation of statistics, tests and aggregated models, for research and development, in order to improve the management of our products and services or to create new ones
customization of our offer for you, through:
improving the quality of our products and services (also through surveys on customer satisfaction);
advertising of products and services that match your situation and your profile
The above can be achieved:
segmenting our prospects and our customers
analyzing your habits and preferences in the different channels (visits to our branches, emails or messages, visits to our site, etc ...)
combining the products or services that you already own or use with other data that we store on you
  
D) To comply with your choice we have requested your consent
 
3. WHO DO WE SHARE YOUR PERSONAL DATA?
In pursuit of the aforementioned purposes, we disclose your personal data only to:
service providers (National Couriers) who can process the data on our behalf for the sole purpose of transporting and delivering the goods purchased and / or returned
regulated professionals such as lawyers, accountants and auditors
 
4. TRANSFER OF PERSONAL DATA OUTSIDE THE EEA
In the case of international transfers originating from the European Economic Area (EEA), where the European Commission has recognized that a country not belonging to the EEA is able to guarantee an adequate level of data protection, your personal data may be transferred to this basis.
For transfers to countries not belonging to the EEA whose level of protection has not been recognized by the European Commission, We will base ourselves on an exemption applicable to the specific situation (for example, if the transfer is necessary to execute our contract with you as when you make an international payment) or we will implement one of the following measures to ensure the protection of your personal data:
standard contractual clauses approved by the European Commission
binding company rules, where applicable
To obtain a copy of these measures or details on where they are available, a written request can be sent as indicated in Article 9.
 
5. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We will keep your personal data for the duration necessary to comply with applicable laws and regulations or for a different period having regard to our operational requirements, such as proper account maintenance, facilitating customer relationship management and responding to legal disputes or regulatory requests. For example, most of the customer's information is kept for the duration of the contractual relationship and after the end of the contractual relationship for the period of time necessary to guarantee the exercise or defense of rights.
Cookies and other connection and tracking data stored on your device are stored for a maximum period of 24 months from the date of their collection.
 
6. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
In accordance with applicable regulations, you are the owner of the following rights:
Access: can obtain information in relation to the processing of your personal data, and a copy of such personal data
Correction: where it considers your data to be inaccurate or incomplete, it may request that such data be modified accordingly
Cancellation: can request the cancellation of your personal data, within the limits allowed by law
Limitation: may limit the processing of your personal data
Opposition: may oppose the processing of your personal data, for reasons connected to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes, including profiling related to such direct marketing
Withdrawal of consent: if you have given your consent for the processing of your personal data, you have the right to revoke it at any time
Data portability: in the cases provided for by the law, you have the right to obtain the return of the data that you have provided, and where technically feasible, to obtain the transfer to a third party
If you wish to exercise the rights listed above, you can send an e-mail to info@ceramicavietrese.it. Please attach a scan / copy of your ID for identification purposes.
In accordance with current legislation, in addition to the aforementioned rights, it also has the right to lodge a complaint with the competent supervisory authority.
 
7. HOW TO MAINTAIN UPDATED ON THE CHANGES TO THE PRESENT
In a world of continuous technological changes, we may need to update this Notice periodically.
We invite you to check online for the latest version of the Statement and we will inform you of any substantial changes through our website or through our usual communication channels.
 8. HOW CAN YOU CONTACT US?
If you have any questions regarding our use of your personal data pursuant to this Information, please send an e-mail to info@ceramicavietrese.it or a letter to the following address: CeramicaVietrese c / o Di Palma Claudia Via Nabucco, 20 - 80126 Naples - Italy.
We also inform you that the data protection officer (DPO) can be reached at info@ceramicavietrese.it
If you want to learn more about cookies and security, please contact us by writing an e-mail to info@ceramicavietrese.it
 
INFORMATION ON THE TREATMENT OF NAVIGATION DATA
In compliance with the Privacy Policy (in particular articles 13 and 14 EU Reg. N.679 / 2016 General Data Protection Regulation hereinafter GDPR), CeramicaVietrese brand and site owned by RM-Solutions Srl with registered office in Via Nabucco, 20 Napoli P.Iva 07882671212. wishes to provide the following information on the processing of personal data relating to the user or navigator ("interested party") who consults this website. The information is provided only for the website www.ceramicavietrese.it
Navigation data
The computer systems and software procedures used for the functioning of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified as users. This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the response given by the web server (success, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. These data are kept for the time necessary to carry out these activities, except for any verification of computer crimes against the site.
No data deriving from the web service will be communicated or disseminated, except to fulfill the obligations established by laws, regulations or community regulations.
This website also uses cookies that pursue the purpose of analyzing behavior for marketing purposes (profiling), aimed at publishing advertisements based on the interests expressed by the user during navigation (retargeting / remarketing). In particular CeramicaVietrese brand and site owned by Di Palma Claudia with registered office in Via Nabucco, 20 Naples to promote its services, uses advertising services provided by third parties, which provide for the use of cookies c.d. of third parties, (Google AdWords and Criteo), aimed at providing users, who have visited this website, with advertising banners consistent with the interests expressed during navigation on the same, when the latter access other sites where the third parties have acquired the rights to use the advertising space.
Navigation within this website constitutes acceptance of the aforementioned cookies. To obtain further information or to prevent the installation of all or some of these cookies, it is necessary to consult the website of the third parties in question.
Below are the details of the cookies used by this website, their nature and characteristics and, possibly, the link to the privacy policy of the third party website:
- https://analytics.google.com/analytics service activated to monitor the website www.cermiacavietrese.it to show, through a dashboard, the statistics and data relating to user access on the website.
 
Most internet browsers are set to accept cookies automatically. The user can express his own options regarding the use of cookies (accept, refuse cookies or decide to receive a warning message before accepting a cookie from the website visited) by changing the browser settings. Cookies can also be deleted by deleting the contents of the "cookie" folder used by the browser. Each browser has different procedures for managing cookies. Below is a link to the specific instructions for the most common ones:
InternetExplorer: http: //windows.microsoft.com/it-it/internet-explorer/delete-manage-cooki ...
GoogleChrome: https://support.google.com/accounts/answer/61416?hl=it
AppleSafari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
MozillaFirefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
 
By completely disabling cookies in the browser, the user may not be able to use all the interactive features of the site.
Data processing methods and scope of communication
Without prejudice to the above regarding cookies, the navigation data can be known by the personnel in charge of CeramicaVietrese brand and site owned by Di Palma Claudia with registered office in Via Nabucco, 20 Naples. (employees and collaborators), within the structures in charge of services and web services, and will also be processed by computerized procedures and electronic communication systems, protected by appropriate security and confidentiality measures, as well as with methods and logic consistent with the purposes pursue and for the storage times strictly necessary for the fulfillment of the contractual and legal obligations. The personal data thus acquired will not be disseminated and may be communicated to the competent public bodies and authorities for the fulfillment of legal obligations or for ascertaining responsibility in the case of computer crimes against the site as well as communicated to, or allocated to , third parties, operating in Italy and abroad, of which CeramicaVietrese avails itself for the performance of tasks and activities of a technical and organizational nature instrumental to the functioning of the website. In particular, these third parties (who, as external or autonomous data controllers, will be able to process the data of the navigator users) belong to the following categories: companies that provide IT and telematic services (eg: hosting and management services) Web sites); The updated list of the subjects belonging to the aforementioned categories can be consulted at the CeramicaVietrese headquarters, by sending a request by e-mail to the e-mail address info@ceramicavietrese.it. Furthermore, the navigation data may be processed for further purposes of improving and developing web services also of third-party companies operating in sectors related to the type of services and services provided.
Rights of interested parties
The interested party may, at any time, assert their rights, as provided for by the G.D.P.R. (articles 15 ss. Reg. UE 679/2016).
In accordance with applicable regulations, you are the owner of the following rights:
Access: can obtain information in relation to the processing of your personal data, and a copy of such personal data
Correction: where it considers your data to be inaccurate or incomplete, it may request that such data be modified accordingly
Cancellation: can request the cancellation of your personal data, within the limits allowed by law
Limitation: may limit the processing of your personal data
Opposition: may oppose the processing of your personal data, for reasons connected to your particular situation. You have the absolute right to object to the processing of your personal data for direct marketing purposes, including profiling related to such direct marketing
Withdrawal of consent: if you have given your consent for the processing of your personal data, you have the right to revoke it at any time
Data portability: in the cases provided for by the law, you have the right to obtain the return of the data that you have provided, and where technically feasible, to obtain the transfer to a third party
If you wish to exercise the rights listed above, you can send an e-mail to info@ceramicavietrese.it. Please attach a scan / copy of your ID for identification purposes.
In accordance with current legislation, in addition to the aforementioned rights, it also has the right to lodge a complaint with the competent supervisory authority.
Considering that the state of improvement of the automatic control mechanisms does not currently make them free from errors and malfunctions, it is specified that this document will be subject to updates. Therefore, the user is invited to periodically visit this section of the site to view any changes or additions.
 
Document updated in September 2019.
 

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